About PropAI

Meet the people behind PropAI.

PropAI is a Cape Town-based managing agent for bodies corporate, homeowners’ associations and other community schemes. Gustaf leads the day-to-day management. Anelda brings an architectural and project perspective. Get to know the people and how they approach the work.

Meet Gustaf and Anelda Talk about your scheme

Portrait of Gustaf Cerette — **Gustaf Cerette**Day-to-day scheme management

Portrait of Anelda Smit — **Anelda Smit**Architecture and project perspective

Working with us

Know who you’ll work with.

Choosing a managing agent means choosing people to work with. Here’s what each of us brings to that relationship.

Gustaf Cerette

Your day-to-day managing agent

Co-Founder & CEO

Every scheme has a history. Before we suggest a way forward, I want to understand yours.

Gustaf is PropAI’s main managing agent. He works with trustees on the scheme’s day-to-day running, communication and outstanding actions.

His background includes sectional-title and HOA portfolio management, Urban and Regional Planning and Entrepreneurship.

Ask GustafWhere do you start with a new scheme?

I start by listening, then look at three things together:

Your trustees’ pain points. What is taking up time or causing frustration?
The financial position. Where the scheme stands financially.
Outstanding actions. What is still on the to-do list and needs attention.

Those priorities give us a practical starting point for the work ahead.

Anelda Smit

Architecture and project perspective

Co-Founder and Head of Project Management

Good questions at the start help trustees make more confident decisions about their building.

Anelda advises on smaller maintenance matters. For significant building projects, such as a façade replacement, her higher-level oversight is arranged separately around the scope agreed for the project.

Her background in architecture and commercial property projects supports oversight involving consultants, contractors, drawings and implementation.

Ask AneldaWhat should trustees clarify before major building work?

A useful starting point is to ask:

What are we solving? The problem, the proposed work and what the result needs to achieve.
What are we committing to? What the price includes, what it excludes and what could change the cost or timing.
Who is responsible? Who coordinates the consultants and contractors, checks progress and brings decisions back to the trustees.

For a façade replacement, look beyond the quotation’s total. The proposed work, the expected standard and how changes will be agreed all matter.

Why I started PropAI

A more considered way to manage.

I started PropAI because I could see a more considered way to manage a scheme: useful information, a clear order of priorities and people who take responsibility for the work. For me, better tools matter when they make it easier to stay involved and help trustees make decisions. That is the approach I want PropAI to bring to the everyday work of caring for a community and its property.

Gustaf Cerette · Co-Founder & CEO

Systems create visibility. People apply judgement.

Supporting the service

Established systems and specialist knowledge.

We use established management platforms and draw on specialist input where it supports the scheme’s agreed requirements.

Gustaf also uses AI as part of his toolset when working with information. These tools support the people you’re getting to know here.

Community-management platform

Specialist accounting support

Community-scheme specialist guidance

Sectional-title education and reference support

An introduction is a good start

Let’s talk about your scheme.

Tell us what your trustees would like to improve, what’s working well and what you’d like to know about PropAI. It’s a chance to get to know each other and see whether we could work well together.

Call PropAI021 301 0248 Email PropAIinfo@propai.co.za

Ready to give us the details?

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