Property management services
A complete managing agent service for community schemes.
PropAI coordinates finance, governance, communication, maintenance and meetings for bodies corporate, homeowners’ associations, property owners’ associations and residential estates. The scope and authority are agreed with each scheme, so trustees and directors know what is happening, what requires their decision and what happens next.
Who we work with
Management aligned with the way your scheme is governed.
Different schemes bring different rules, responsibilities and priorities. Trustees and directors still need the same fundamentals from their managing agent: clear information, visible progress and reliable follow-through on agreed actions. PropAI structures the service around each scheme while keeping those fundamentals consistent.
Based in Cape Town, PropAI welcomes management enquiries from community schemes across South Africa.
The complete service
The work behind a well-managed scheme.
Finance and reporting
Financial administration, budgets and reporting that give trustees and directors a clear view of the scheme’s position and the matters requiring attention.
- Current financial position and budget performance
- Reporting and material matters requiring attention
- Approvals, authority and agreed next steps
Governance and administration
Scheme records, governance processes and authorised actions kept organised, current and easy to trace.
- Scheme records and correspondence
- Trustee, director and member decisions, approvals and resolutions
- Administrative follow-through on authorised actions
Communication and service
Clear communication with trustees, owners, residents and suppliers, with responsibility and the next step kept visible.
- Matters received, assessed and routed with relevant context
- Responsibilities across the scheme, PropAI and third parties kept clear
- Progress, required input and next steps communicated
Maintenance and projects
Maintenance requests and approved projects coordinated through scope, quotations, specialist input and follow-through.
- Issues recorded with relevant property context
- Scope, quotations and specialist input organised for review
- Approved work progressed and outcomes recorded
Meetings, decisions and records
Meeting preparation, participation, decisions and resulting actions managed as one connected process.
- Meeting information, agendas and supporting material
- Attendance, representation, quorum and voting support
- Decisions recorded and translated into actions
Your proposal clearly sets out the services included, where decision authority sits, any specialist requirements, exclusions and fees before appointment.
Changing managing agents?
Changing managing agents does not need to disrupt your scheme.
PropAI coordinates the transfer of records and open matters, clarifies authority and agrees the first priorities with trustees and directors, creating a clear, controlled start.
See how the handover worksHow PropAI works
Every matter has a clear next step.
PropAI records the context, prepares what is needed for a decision, coordinates approved work and reports back on progress. Where contractors, suppliers or professional advisers are required, PropAI manages the process around their work.
Record the matter
Requests and issues are captured with the relevant scheme details, documents and previous communication.
Prepare the next step
Information, quotations or professional input are organised for the required decision or approval.
Coordinate approved work
Contractors, suppliers and professional advisers are coordinated within the agreed mandate and authority.
Keep progress visible
Trustees and directors can see what has happened, what comes next and what has been recorded.
The next step
See how PropAI would manage your scheme.
Tell us a little about your scheme, how it is currently managed and what you would like to improve. We’ll review the details and contact you directly to discuss the service your scheme requires.
Request a management proposalRequesting a proposal does not commit your scheme to making a change.