04 · Maintenance and projects

Maintenance andprojects managedfrom report tocompletion.

PropAI prepares the information needed for sound decisions, manages approved work and keeps trustees and directors updated without requiring them to chase every contractor or detail.

What this service includes

Clear informationat every stageof the work.

PropAI keeps the property context, scope, quotations, approvals, contractor communication and completion information connected to each maintenance matter or project.

  1. 01

    Reported issues assessed with their location, history and supporting evidence

  2. 02

    Scopes, quotations and recommendations prepared for informed approval

  3. 03

    Appointed contractors and professionals coordinated for approved work

  4. 04

    Progress, completion information and records kept with the property

Clear responsibility

Trustees and directorsapprove. PropAI manages.Specialists providetechnical advice.

Trustees and directors make the decisions that require their authority. PropAI manages the approved work, and appointed professionals provide the technical advice, inspections or certification required.

Trustees and directors

Set priorities and approve the work.

Trustees and directors approve matters requiring their authority and authorise the appointment of contractors or professionals where needed.

PropAI

Prepare and manage the work.

PropAI gathers the relevant information and quotations, coordinates the appointed parties and manages progress, communication and records until the work is complete.

Specialists

Provide technical advice and certification.

Appointed professionals and specialist contractors provide the technical advice, inspections or certification required for their work.

HOW THE WORK IS MANAGED

Reporting the issue is only the beginning.

PropAI manages the stages between a reported issue and completed work, bringing together the information, approvals, appointed parties and progress needed at each stage.

  1. 01

    Reported

    The location, history, any supporting evidence and immediate risks are recorded.

  2. 02

    Next step identified

    PropAI identifies the next step and whether further information, approval, a contractor or professional input is required.

  3. 03

    Scope prepared

    The work is described clearly, with a technical scope prepared or confirmed by an appointed professional where required.

  4. 04

    Quotations organised

    Where quotations are required, PropAI obtains and presents them with the scope and context needed for comparison.

  5. 05

    Authority confirmed

    The required approval, appointment and spending authority are confirmed before work is instructed.

  6. 06

    Work managed

    PropAI coordinates the appointed parties, monitors progress and keeps the relevant people updated.

  7. 07

    Completion documented

    Contractor feedback and any required inspection, certification or professional sign-off are added to the matter record.

  8. 08

    Closed and recorded

    Once complete, the matter is closed with its scope, approvals, progress and completion information retained for future reference.

Related guidance

Practical guidance connected to the work.

Start with the scheme

Tell us what your scheme needs from its managing agent.

Tell us about your scheme, how its maintenance and project work are currently handled, and what you would like to improve. We’ll review the details and contact you directly to discuss what your scheme requires.

Request a management proposalRequesting a proposal does not commit your scheme to making a change.