The quote, photos and proposed funding stay together for the trustees to review.
What follows approval? +
PropAI coordinates the agreed contractor visit, owner access and next update. The recorded decision stays with the job.
03 / Open work
An update with a next step.
Read the essentials. Open the history when you need it.
01Needs a decision
Shared roof repair
Next: TrusteesConfirm the work and funding for the quote above.
The history & follow-up +
The contractor has inspected the roof. The quote and damage photos are together, ready for the trustees to review.
Once approved, PropAI arranges the contractor visit and updates the affected owner.
02With the broker
Ceiling damage claim
Next: PropAIFollow up the broker and update the owner.
The history & follow-up +
The owner’s photos and inside-repair quote have been sent to the broker. The claim decision is still outstanding.
The insurer’s response stays with the claim record, including any further information requested.
03Reminders sent
Unpaid levies
R12 000 unpaidUp from R9 000 last month.
Next: PropAIReview payments and update the outstanding amount.
The history & follow-up +
Unpaid levies total R12,000 in this example, compared with R9,000 last month. The account history and reminders stay together.
Any attorney referral is coordinated only when approved under the agreed process.
A change of agent should keep these matters connected.
Your handover, step by step
A new managing agent. A clear plan.
You approve the change. We help organise what comes next.
Step 1 of 4
A clear start. Agreed together.
The change plan
Start dateAgreed together
Trustees↔PropAI
Records coming across
▤ Accounts✓ Received
▤ Insurance↗ Requested
▤ Decisions✓ Received
The same work comes with us
Roof repairDecision needed
Insurance claimBroker follow-up
Unpaid leviesPayment review
The first update
01Review the repair quote
02Follow up missing records
03Agree the next update
Your PropAI PM
We’ll agree the timing and who handles each step before the change starts.
Step 1 of 4
A clear start. Agreed together.
↗ PropAI handles
Review the current arrangements with your trustees. Agree timing, contacts and who handles notice and updates.
○ Your part
Confirm the appointment and any approvals needed for the change.
Step 2 of 4
We collect. We review. We follow up.
↗ PropAI handles
Request and review the accounts, insurance, contracts, decisions and contacts. Keep missing items on a follow-up list.
○ Your part
Introduce the current contact and share any records you already hold.
Step 3 of 4
The agent changes. The work carries on.
↗ PropAI handles
Gather the history, decisions and next actions for unfinished work. Confirm who needs to act next.
○ Your part
Review the outstanding roof quote and proposed funding.
Step 4 of 4
A short list. A person. A next step.
↗ PropAI handles
Review urgent work and available account balances with your trustees. Agree the first update and keep missing items visible.
○ Your part
Confirm your priorities and who should receive the updates.
More about this step +
We review the current agreement and the decisions needed before agreeing dates. Notice, payment arrangements and communication each need a named person.
The aim: know who is doing what before the change begins.
Financial records
Received
The statements, budget and owner balances received so far are recorded together.
Next: Review the balances and identify any questions for the outgoing team.
Insurance policy and claim
Requested
The roof and ceiling matter is still open. The latest policy schedule and full claim file are requested.
Next: Follow up the missing documents and keep the broker’s next action visible.
Supplier agreements
Part received
Some agreements have arrived. Missing items stay on the handover list.
Next: Confirm which agreements are current and collect the missing records.
Meeting decisions
Received
Recent minutes and available approvals stay with the matters they concern.
Next: Review which decisions still have work to follow up.
Shared roof repair
Needs a decision
The contractor has inspected the roof. The quote and damage photos are together, ready for the trustees to review.
Next: Trustees. Review the R18,000 repair quote and confirm the work and funding.
Once approved, PropAI arranges the contractor visit and updates the affected owner.
Ceiling damage claim
With the broker
The owner’s photos and inside-repair quote have been sent to the broker. The claim decision is still outstanding.
Next: PropAI. Follow up the broker for the insurer’s response and update the owner.
The insurer’s response stays with the claim record, including any further information requested.
Unpaid levies
Reminders sent
Unpaid levies total R12,000 in this example, compared with R9,000 last month. The account history and reminders stay together.
Next: PropAI. Review payments since the reminders and update the unpaid amounts.
Any attorney referral is coordinated only when approved under the agreed process.
The first update brings urgent work, available financial information and missing records together. Each open item keeps a person and next action.
The timing: agreed with you for your handover. A requested record stays outstanding until it arrives and is reviewed.
Step 1 of 4: Plan the change.
Handover plan: records, open work and first priorities.
The next step
Let’s plan your next step.
Tell us what your scheme needs help with. We’ll discuss the support you need and how a change of agent could work.